Using These 4 Words on Sales Calls? You Could Get Sued!

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Inside The Episode

This might be the hardest lesson I’ve ever learned. The FTC hit me with fines mainly because our sales team kept asking one simple question. 

And it’s 4 words long…

Here’s the thing – most marketers don’t realize this common sales tactic is actually considered an implied earnings claim by regulators. Even with a full-time paralegal and strict sales policies, we still got in trouble.

In this episode, Greg and I break down:

  • The FTC views goal-setting questions as manipulative future pacing techniques…
  • Our team missed this violation until Greg pointed it out…
  • How to restructure your marketing to attract qualified customers upfront…
  • Why targeting desperate customers often leads to non-compliant tactics…
  • The right way to qualify prospects without asking about income goals…

I’ve completely changed how I handle sales calls now. 

Instead of trying to dance around compliance issues, I focus on attracting customers who can make logical decisions about our products. The calls are easier, conversions are higher, and I sleep better at night.

Just straightforward conversations with qualified prospects. Trust me – your business will thank you for it.

Hosts

anik-s
Anik Singal
Host
greg3
Greg Christiansen
Host

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